Port Agency
Pre-arrival formalitie
At SILS, we manage all pre-arrival formalities to ensure vessels are fully cleared and prepared before entering port, minimizing delays and operational risks. Our Pre-Arrival Services Include:
- Submission of pre-arrival notifications to Port Authority
- Coordination with Customs, Immigration, and Health authorities
- Advance clearance of vessel and crew documentation
- Compliance with local maritime regulations and port requirements
- Berth nomination and confirmation
- Pilotage and towage arrangements
- Anchorage and arrival scheduling
- Coordination with terminals and service providers
- Review of ship’s particulars and certificates
- Processing of crew lists and last ports of call
- Cargo documentation verification
- ISPS and security compliance checks
- Preparation of detailed arrival plans
- Issuance of pre-arrival instructions to Masters
- Submission of Proforma Disbursement Account (PDA)
- Continuous ETA monitoring and updates
Through proactive planning and close liaison with all stakeholders, we ensure vessels arrive fully compliant, operationally prepared, and ready for immediate port operations.
During port stay operations
We provide full operational supervision and coordination throughout the vessel’s port stay, ensuring efficient turnaround, compliance, and cost control. Our Port Stay Operations Include:
- Continuous liaison with the Master and ship operator
- Coordination of berthing, shifting, and unberthing operations
- Monitoring of cargo loading and discharging activities
- Attendance on board as required during operations
- Daily communication with Port Authority, terminal operators, and stevedores
- Coordination with Customs, Immigration, and Health officials
- Compliance with local port regulations and ISPS requirements
- Crew change coordination and immigration formalities
- Medical assistance and hospital arrangements
- Provision of fresh water, bunkers, lubricants, and stores
- Shore leave and transport arrangements
- Daily status reports (DSR) to principals
- Monitoring of time, costs, and operational performance
- Immediate reporting of incidents, delays, or deviations
- Control and verification of service providers’ invoices
- Budget monitoring against approved PDA
- Transparent reporting of expenses during port stay
Departure clearance
We manage all departure clearance formalities to ensure vessels sail on time, fully compliant, and without administrative delays. Our Departure Clearance Services Include:
- Preparation and submission of sailing documents to Port Authority
- Clearance with Customs, Immigration, and Health authorities
- Final port and terminal approvals for vessel departure
- Confirmation of ISPS and security compliance
- Coordination of pilotage and towage for sailing
- Confirmation of sailing window and tidal requirements
- Unberthing and departure scheduling with terminal and port control
- Issuance and collection of port clearance certificates
- Distribution of departure documentation to principals
- Verification and settlement of port disbursements
- Issuance of final Disbursement Account (FDA)
- Submission of Proforma Disbursement Account (PDA)
- Reconciliation of PDA versus actual costs
- Transparent reporting of all port expenses
- Departure report with actual sailing time
- Summary of port stay operations and performance
- Notification of any outstanding matters or follow-up actions
Owner’s Protecting agent
At SILS, we act as Owner’s Protecting Agent (OPA) to safeguard the interests of shipowners during port calls where a charterer’s agent has been appointed. Our Role as Owner’s Protecting Agent:
- Independent representation of the shipowner at the port
- Monitoring of charterer-appointed agent’s activities
- Advance clearance of vessel and crew documentation
- Ensuring owner’s instructions are properly executed
- Attendance on board and close liaison with the Master
- Monitoring of cargo operations, time, and port performance
- Verification of port services arranged by the charterer’s agent
- Review and verification of port disbursements and service charges
- Identification and reporting of unjustified or excessive costs
- Support during PDA and FDA reconciliation
- Ensuring compliance with local regulations and port procedures
- Reporting of incidents, delays, or deviations affecting owner’s interests
- Assistance with claims prevention and documentation
- Regular updates to shipowners and operators
- Immediate notification of any issues impacting vessel operations
- Final port call report upon vessel departure
Logistics
Inland transportation
We provide reliable and well-coordinated inland transportation solutions, ensuring the smooth movement of cargo between ports, terminals, and inland destinations.
Our Inland Transportation Services Include :
- Road transportation of containerized, bulk, and project cargo
- Coordination of bonded and non-bonded cargo movements
- Door-to-door delivery solutions
- Movement of cargo from vessel to terminal, warehouse, or consignee
- Coordination of empty container repositioning
- Inland terminal and depot deliveries
- Transportation of oversized and heavy-lift cargo
- Route surveys and permits coordination
- Escort and security arrangements where required
- Coordination with Customs for inland cargo movements
- Assistance with transit documentation and permits
- Compliance with local transport regulations
- Cargo tracking and status updates
- Timely reporting to shippers and consignees
- Proof of delivery and transport documentation
- Tracking & Reporting
- Secure short-term and long-term storage facilities
- Handling and delivery of ship spares, equipment at berth or anchorage
- Bonded and non-bonded warehousing options
Through strong local partnerships and operational oversight, we ensure inland transportation is safe, efficient, compliant, and cost-effective, supporting seamless end-to-end logistics solutions.
Inland transportation
We provide reliable and well-coordinated inland transportation solutions, ensuring the smooth movement of cargo between ports, terminals, and inland destinations.
Our Inland Transportation Services Include :
- Road transportation of containerized, bulk, and project cargo
- Coordination of bonded and non-bonded cargo movements
- Door-to-door delivery solutions
- Movement of cargo from vessel to terminal, warehouse, or consignee
- Coordination of empty container repositioning
- Inland terminal and depot deliveries
- Transportation of oversized and heavy-lift cargo
- Route surveys and permits coordination
- Escort and security arrangements where required
- Coordination with Customs for inland cargo movements
- Assistance with transit documentation and permits
- Compliance with local transport regulations
- Cargo tracking and status updates
- Timely reporting to shippers and consignees
- Proof of delivery and transport documentation
- Secure short-term and long-term storage facilities
- Handling and delivery of ship spares and equipment
- Bonded and non-bonded warehousing options
Through strong local partnerships and operational oversight, we ensure inland transportation is safe, efficient, compliant, and cost-effective, supporting seamless end-to-end logistics solutions.
Consulting
Port Call Management
- End-to-end coordination of vessel calls from pre-arrival to departure
- Real-time monitoring of vessel movements and port operations
- Close liaison with Masters, owners, charterers, and port authorities
Cargo & Terminal Operations
- Supervision of loading and discharge operations
- Coordination with terminals, stevedores, and surveyors
- Monitoring of cargo performance, productivity, and time
Regulatory & Compliance Knowledge
- Thorough understanding of local port rules and maritime regulations
- Compliance with Customs, Immigration, Health, and ISPS requirements
- Risk management and operational compliance support
Problem Solving & Risk Mitigation
- Rapid response to operational challenges, delays, or incidents
- Proactive identification of potential risks before they impact schedules
- On-site decision-making supported by experienced operations teams
Reporting & Communication
- Accurate, timely operational reporting to principals
- Transparent communication throughout the port call
- Detailed post-operation analysis and feedback
Our Commitment
By combining local knowledge, experienced personnel, and proactive operations management, we deliver safe, efficient, and cost-controlled port operations for every vessel we handle.
- Road transportation of containerized, bulk, and project cargo
- Coordination of bonded and non-bonded cargo movements
- Door-to-door delivery solutions
- Movement of cargo from vessel to terminal, warehouse, or consignee
- Coordination of empty container repositioning
- Inland terminal and depot deliveries
- Transportation of oversized and heavy-lift cargo
- Route surveys and permits coordination
- Escort and security arrangements where required
- Coordination with Customs for inland cargo movements
- Assistance with transit documentation and permits
- Compliance with local transport regulations
- Cargo tracking and status updates
- Timely reporting to shippers and consignees
- Proof of delivery and transport documentation
- Secure short-term and long-term storage facilities
- Handling and delivery of ship spares and equipment
- Bonded and non-bonded warehousing options
Through strong local partnerships and operational oversight, we ensure inland transportation is safe, efficient, compliant, and cost-effective, supporting seamless end-to-end logistics solutions.